Privacy Policy
Richie’s Slush / Richie’s Food Truck respects your privacy. This Privacy Policy explains how we collect, use, and protect the information you share with us when you visit our website, submit an inquiry, contact us, or request information about our food truck services.
Information We Collect
When you use our website or submit a form, we may collect personal information such as:
Your first and last name
Email address
Phone number
Event date and time
Setup address or event location
Details related to your event or inquiry
Any other information you choose to provide in a message or form submission
We may also collect general website usage information, such as browser type, device information, pages visited, and other analytics data, depending on the tools used on our website.
How We Use Your Information
We use the information you provide to:
Respond to inquiries
Provide information about our food truck services
Communicate about potential bookings or events
Confirm event details
Answer questions or provide customer support
Improve our website, services, and customer experience
Send updates or follow-up messages when appropriate
We do not sell your personal information.
Form Submissions
Submitting a form on our website does not automatically confirm or reserve a food truck booking. A booking is only confirmed after Richie's Slush / Richie's Food Truck has reviewed the request, confirmed availability, agreed to the event details, and completed any required booking steps.
Sharing of Information
We may share your information only when necessary to operate our business, respond to your inquiry, or comply with the law. This may include sharing information with trusted service providers who help us manage our website, email, scheduling, customer communications, or business operations.
We do not knowingly sell, rent, or trade personal information to third parties for their own marketing purposes.
Email and Communications
By submitting your contact information, you agree that we may contact you by email, phone, or text regarding your inquiry, event request, or related services. You may ask us to stop contacting you at any time by reaching out using the contact information below.
Cookies and Website Analytics
Our website may use cookies, analytics tools, or similar technologies to understand how visitors use the site and to improve the user experience. Cookies are small files stored on your device that help websites function properly and gather general usage information.
You can adjust your browser settings to refuse or delete cookies. Some parts of the website may not function properly if cookies are disabled.
Data Security
We take reasonable steps to protect the information you provide. However, no website, email system, or online transmission is completely secure. By using our website, you understand that we cannot guarantee absolute security of information submitted online.
Children’s Privacy
Our website is intended for general audiences and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have received information from a child under 13, we will take reasonable steps to delete it.
Links to Other Websites
Our website may include links to third-party websites or social media platforms. We are not responsible for the privacy practices, content, or policies of those third-party sites. We encourage you to review their privacy policies before providing personal information.
Your Choices
You may contact us to request that we update, correct, or delete personal information you have provided, subject to any legal or business recordkeeping requirements.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Richie’s Slush / Richie’s Food Truck
2084 Revere Beach Pkwy
Everett, MA 02149
Email: info@richiesslush.com
Phone: 1-800-287-5874